Customer Experience Improvement Program (CEIP)

The Citrix Customer Experience Improvement Program (CEIP) gathers anonymous configuration and usage data from Citrix Workspace app. The data is then automatically sent to Citrix to help Citrix improve the quality, reliability, and performance of the Workspace app.

No user identifiable information is collected from the customer environment with CEIP.


You can change whether you want to participate in CEIP using the Citrix Workspace app. You have seven days to disable CEIP after installation.

To disable CEIP or to forego participation:


You can hide all or part of the Advanced Preferences sheet available from the Citrix Workspace app icon in the notification area. For more information, see the Hiding the Advanced Preferences sheet section in the Citrix Product documentation.

  1. Right-click the Citrix Workspace app icon in the notification area and select Advanced Preferences.

    The Advanced Preferences dialog appears.

  2. Select Data Collection.
  3. Select No, Thanks to disable CEIP or to forego participation.
  4. Click Save.

Customer Experience Improvement Program (CEIP)

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