View and sync your contacts

You can view your contacts in Secure Mail and from other mail accounts you’ve set up. You can also export your Secure Mail contacts and sync them with other mail accounts on your device.

Note:

This feature is available for iOS and Android.

To view your contacts

Tap the Contacts icon at the bottom of the screen, and then tap the hamburger icon.

The Contacts screen shows the following:

• All contacts: Displays all contacts from multiple email accounts. This option appears only if you set up multiple email accounts.
• Individual email account: Displays contacts relating to the particular email account you set up.
• Categories: On Android, displays contact categories that you have created or selected from a predefined list for grouping contacts.
• Contact folders or subfolders: On iOS, displays contacts from folders or subfolders you created in Microsoft Outlook.

To view contact folders or categories

1. Tap the Contacts icon at the bottom of the screen, and then tap the hamburger icon.

   

2. On the Contacts screen, tap the email account to view the contacts associated with that account.

   

   The contacts associated with the email id displays.

   

   Note:

   All Contacts appears only if you set up multiple email accounts.

3. On iOS, to view the contacts from a contact folder or subfolder, tap the Contacts icon on the bottom of the screen, and then tap the hamburger icon on the upper-left corner of the screen.

   

4. Under Contacts folder, tap the sub-folder Company.
   

   You can view the contacts under the sub-folder Company.

   

5. On Android, tap the hamburger at the upper-left corner, and then tap Categories to view the contacts grouped under specific categories.

   

   The Categories screen displays.

   

To sync contacts

End users can synchronize their contacts between Secure Mail and their device’s contacts.

For Android devices: Contact synchronization is two-way, allowing contacts to sync from Secure Mail to the device’s contacts and from the device’s contacts to Secure Mail. It allows users to manage Secure Mail contacts from device’s contacts list and manage device contact from within the Secure Mail contact list.

For iOS devices: Allows contacts to sync from Secure Mail to the device contact. It allows users to manage Secure Mail contacts from the device’s contacts list.

1. Tap the Contacts icon at the bottom of the screen, and then tap the hamburger icon on the upper-left of the screen.

   

2. Tap the Settings icon.
3. Under Contact, turn on the Sync contacts toggle switch.

To disable the contact sync, turn off the Sync contacts toggle switch.

Note:

For managed-devices, if the Sync contacts option is not available or appears grayed out in your app, you can reach out to your IT admin to enable it.