Set up caller ID

You can identify incoming calls from your Secure Mail for iOS contacts.

Note:

The caller ID feature is available for Secure Mail for iOS.

When you get an incoming call, your iOS device shows the App name with the Caller ID, such as “Secure Mail Caller ID: Name”.

On-screen Caller ID

To identify international calls, iOS requires that you save the contact’s phone number with the appropriate country code. For example, for +1 (210) 555-5555, +1 is the country code for North America, followed by the digits.

Note:

For the policy prerequisite that administrators must set, see the Citrix Product Documentation on Secure Mail Caller ID).

To enable Secure Mail Caller ID on an iPhone, go to: Settings > Phone > Call Blocking & Identification. Then, toggle On the Secure Mail app.

Settings on an iPhone

To enable Secure Mail Caller ID on an iPad, go to: Settings > FaceTime > Call Blocking & Identification. Then, toggle On the Secure Mail app.

Settings on an iPad

Set up caller ID

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