Customer Experience Improvement Program (CEIP)

Data collected Description What do we use it for?
Configuration and usage data The Citrix Customer Experience Improvement Program (CEIP) gathers configuration and usage data from Citrix Workspace app for Linux and automatically sends the data to Google Analytics. This data helps Citrix improve the quality, reliability, and performance of Citrix Workspace app.

Additional information

Citrix handles your data following the terms of your contract with Citrix. Also, protects it as specified in the Citrix Services Security Exhibit available on the Citrix Trust Center.

Citrix also uses Google Analytics to collect certain data from Citrix Workspace app as part of CEIP. You might review how Google handles data collected for Google Analytics.


No data is collected for the users in the European Union (EU), European Economic Area (EEA), Switzerland, and the United Kingdom (UK).

The specific CEIP data elements collected by Google Analytics are:

Operating system version* Workspace app version* App name Workspace app language
Session launch method Compiler version Hardware platform Store configuration
Citrix Virtual Apps and Desktops Session Launch Status Authentication configuration Connection protocol Browser Content Redirection feature usage
Connection Lease Details App Protection configuration    

For more information, see Customer Experience Improvement Program in the product documentation.

Customer Experience Improvement Program (CEIP)