Decline to sign

RightSignature provides signers the ability to decline to sign a document.

Instructions for the signer

The following instructions explain the process of a signer declining to sign a document.

  1. You, the signer, receive a signature request email and you are asked to Review & Sign Document.

    Reusable templates

  2. Open the document using the link in the email.

  3. After reviewing the document, if you decide not to sign, select More Options. The Decline Document option displays.

    More options

  4. Select Decline Document. The Decline Document Confirmation displays requesting that you provide a reason for declining to sign.


    If the document is declined, there is no way to cancel and an automatic notification email will be sent to all relevant participants. Decline confirm it

  5. Select Confirm to complete the Decline Document process.

    Decline confirm it

The Decline confirmation email is immediately sent to all relevant participants.

  • Sender received

    Request signature

  • Signer received

    Request signature

FAQ for the sender regarding Decline to sign feature

What is this new feature?

When a signer receives a document to sign, RightSignature provides the signer the option to decline to sign.

If I send to multiple signers, what happens when a single signer declines to sign?

The signing process stops as soon as one of the signers decline the document. A notification email is sent to all of the participants.

What happens if I send to multiple signers with a set order for signatures and one signer declines?

The signing process stops with the signer who declines the document. The signers in order after the decline will not be notifed.

What happens if I change my mind after I select Decline Document?

Unfortunately, there is no way to cancel the decline process once you select Decline Document. The sender will have to start the process over again.

Decline to sign