Install Citrix Secure Access client and Citrix EPA client
You can install the Citrix Secure Access client and the Citrix EPA client using the following instructions:
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Open a web browser and enter the NetScaler Gateway URL provided by your administrator. After a few seconds, a download screen appears:
- Click the Download button to download the Citrix Secure Access client for Ubuntu 22.04.
- Click the Download for Ubuntu 18 button to download the Citrix Secure Access client for Ubuntu 18.04 or Ubuntu 20.04.
The following screen appears for the Citrix Secure Access client download:
The following screen appears for the Citrix EPA client download:
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Once the download is complete, double-click the file and install the Citrix Secure Access client and Citrix EPA client.
The following screen appears when you double-click the downloaded Citrix Secure Access client:
The following screen appears when you double-click the downloaded Citrix EPA client:
If the Citrix secure Access client is already installed but not upgraded, you are prompted to upgrade to the latest version. Click Yes to upgrade to the latest version as shown in the following screen:
This upgrade is not applicable to the Citrix EPA client.
Notes:
Ubuntu 20.04 or 22.04 users: If Citrix Secure Access client and Citrix EPA client are already installed but not up to date, you must uninstall the current version of the clients before upgrading to the latest version. This is because, unlike Ubuntu 18.04, you cannot replace the current version of the clients with the latest version.
On Ubuntu 20.x, if you download the Citrix Secure Access client from a Firefox browser and then open it using the Open With option, then the installation might fail. This is because Firefox downloads the client at a temporary location and the Citrix Secure Access client installation fails from this location.
As a workaround, we recommend that you select the Save File option. This option downloads the Citrix Secure Access client in the Downloads folder. You can then double-click the downloaded file and install the Citrix Secure Access client.