Download and open the app
Download Citrix Files for Windows
The following steps explain how to download and install Citrix Files for Windows.
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Download the Citrix Files for Windows installer file from here: Citrix Files for Windows.
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Open the installer package.
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Select Install.
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Select Yes on the User Account Control screen.
The install process starts.
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Select Launch to open Citrix Files for Windows.
Open Citrix Files for Windows
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Select the Citrix Files icon to open Citrix Files for Windows.
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Type your account URL (enter “mycompany” for mycompany.sharefile.com).
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Type your email and password to sign in.
Open your Citrix Files (S:) drive in Windows Explorer.
Troubleshooting install issues
If you have installation failures, contact Citrix Technical Support department at https://www.citrix.com/support/open-a-support-case/ for assistance.
NOTE:
If an upgrade release for Citrix Files for Windows fails to install, see the Citrix Support Knowledge Center article, Citrix Files for Windows won’t install a new release, for assistance.