Customer Experience Improvement Program (CEIP)
| Data collected | Description | What we use it for |
|---|---|---|
| Configuration and usage data | The Citrix Customer Experience Improvement Program (CEIP) gathers configuration and usage data from Citrix Workspace app for HTML5 and automatically sends the data to Citrix and Google Analytics. | This data helps Citrix improve the quality, reliability, and performance of Citrix Workspace app. |
Additional information
Citrix handles your data based on the terms of your contract with Citrix and protects it as per the Citrix Services Security Exhibit. See Citrix Services Security Exhibit available on the Citrix Trust Center.
Citrix also uses Google Analytics to collect certain data from Citrix Workspace app as part of CEIP. Review how Google handles data collected for Google Analytics.
Note:
- No data is collected for the users in European Union (EU), European Economic Area (EEA), Switzerland, and United Kingdom (UK).
CEIP is enabled by default.
To disable sending CEIP data to Citrix and Google Analytics, do the following:
- Start Citrix Workspace app for HTML5.
- From the toolbar, select Preferences.
- Clear Send anonymous usage statistics to improve Citrix Workspace app.
Note:
- Restart the session for the changes to take effect.
Customer Experience Improvement Program (CEIP)
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