About ShareFile

ShareFile is a file sharing service that enables users to easily and securely exchange documents.

ShareFile helps you exchange files easily, securely and professionally with secure data sharing and storage, customizable usage and settings, and tools that allow you to collaborate more easily and get your work done. ShareFile gives users various access options, including Citrix Files mobile clients, such as Citrix Files for Android Phone and Citrix Files for iOS. Citrix Files for Windows and Citrix Files for Mac are the client software used to securely interact with files in the ShareFile platform. Citrix Files for Outlook and Gmail lets you send links directly to your files from your email account.

System requirements

ShareFile is accessible by any computer with a supported web browser and an internet connection. In order to utilize all features and functions of the ShareFile web application, we recommend the following browser types:

  • Microsoft Edge - Latest version

    Notes:

    • Due to a known Microsoft issue, CIFS connectors cannot be accessed from the Microsoft Edge browser when utilizing NetScaler for authentication.

    • ShareFile password reset uses the reCAPTCHA tool for verification. reCAPTCHA is not supported by Microsoft Edge. See ShareFile No Password Reset in Microsoft Edge for more information.

  • Mozilla Firefox - Latest version

  • Google Chrome - Latest version

  • Apple Safari - Version 10 through latest version

    Note:

    Due to issues with displaying certain folders and menus, the ShareFile web application may not be accessible via Safari in Private Browsing mode.

About ShareFile